At Alpha Modular, we are committed to ensuring customer satisfaction. This refund policy outlines the terms and conditions under which refunds may be granted.
1. Product/Service Eligibility
Refunds apply only to services or products purchased directly through our website. Custom orders, personalized services, or digital downloads may have specific refund conditions.
2. Requesting a Refund
To request a refund, please contact us within 7 days of your purchase. Include your order details, proof of purchase, and reason for the request.
3. Refund Processing
Approved refunds will be processed within 7–14 business days. Refunds will be issued via the original payment method unless otherwise agreed.
4. Non-Refundable Items
- Completed custom or personalized services.
- Digital products once downloaded.
- Services that have already been rendered as agreed.
5. Partial Refunds
Partial refunds may be issued at our discretion if a service was partially delivered or if a product is returned in a non-original condition.
6. Changes to Refund Policy
Alpha Modular may update this refund policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.
7. Contact Information
If you have questions or wish to request a refund, please contact us at:
Email: crm@alphamodular.in
Phone: +91 797 534 4458
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